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Support Policy

Support queries can be posted via the support page or via email at support (at) wpgateways (dot) com.

Before you contact us, please make sure you have read through the Support FAQs below:

Support FAQs

What kind of support is offered with a purchased product?
Support covers issues such as bug fixes (if any) under normal operation, how to use basic product features, very basic WordPress help, If you need more advanced modifications please consider hiring a developer to do it for you.

Will you provide help with small modifications?
If you need to do small modifications, you may get help from us as long as they are reasonable in number and nature. If you have a lot of such modifications, please consider paid developer help.

Do you offer paid WordPress development services?
Yes we do depending on our work schedule. You can always run your requirements by us via email.